World of Learning Conference 2009

Download 2009 conference presentations here

Wednesday 30 September 2009

09:30 – 10:00 - Delegate registration

10:00 – 10:05 - Chair’s opening of conference

Bill Turnbull, news broadcaster and presenter

OPENING ADDRESS

10:05 – 10:45 - How can L&D contribute to better business performance?

• The impact of the economic climate on skills and organisational development
• Focusing on L&D investment for long term business gain
• Retaining and developing talent in today’s business world
• What is expected of L&D to ensure staff rise to the challenges of the current climate?
• Equipping employees with the vital skills to build business during recession
• The skills sets needed for L&D to contribute positively towards business
• How responsive is your L&D strategy to changing business needs?

John McNamara, Chief Executive, Alliance of Sector Skills Councils

MORNING SEMINARS – Choose between M1 and M2

10:50 – 11:50 - M1 Demonstrating the value of the L&D function

• Presenting the business case for investment in staff development
• Contributing to critical business needs through L&D
• Beyond methodology – what are the business skills L&D professionals need to justify L&D investment?
• Translating learner progression indicators into business gains
• Determining the L&D contribution to performance improvement
• Building mechanisms into learning to track, assess and report the outcomes against the business needs
• Fighting for the long-term gain – how can you make your voice heard?

Stephen Mapp, Senior Manager – Learning Quality, Lloyds TSB
Chris Goodwin, Managing Director, Results Driven Group

11:15 – 12:15 - M2 Enabling effective change management through L&D

• The essential role of L&D in organisational change and restructuring
• How can L&D facilitate and enable change?
• Working with internal communications staff to support change
• What skills does management need to drive change initiatives?
• Understanding different motivations to manage reaction to change
• Tackling resistance to change – how can L&D inspire confidence?
• Integrating with HR to deliver a more effective outcome

Nigel Jeremy, Head of Learning and Organisation Development, Marks and Spencer
Francis Marshall, Managing Director, Cegos

PLENARY ADDRESS

12:20 – 13:00 - New directions for online learning

• How to integrate rapid, user-generated and peer-to-peer learning into your strategy
• Why, when and how should such solutions be integrated into the learning mix?
• What skills do you need to implement new learning approaches?
• Delivering learning informally
• What blends are needed for different learning requirements?

Nick Shackleton-Jones, Manager - Online & Informal Learning, BBC

AFTERNOON SEMINARS – Choose between A1 and A2

14:30 – 15:30 - A1 Building the role of the line manager in delivering successful learning solutions

• How can L&D encourage line managers to play an effective role in L&D?
• The vital role of line managers in ensuring that learning activities improve staff performance
• Engaging line managers in active performance management of their staff
• Drawing upon line managers’ expertise to play a greater role in the delivery of learning
• How do you ensure line managers have the skills required to drive workforce development?
• What can L&D do to influence a working environment conducive to ongoing learning and development?

Rachel Cairns, Head of HR & Training – Commercial Directorate, Keele University
Suzanne Hitchen, Director, Instep UK

14:55 – 15:55 - A2 Creating opportunities for informal learning in the workplace

• Defining what the opportunities are for informal learning
• Harnessing informal learning to supplement formal learning
• Developing the skills internally to enable participation in informal learning
• What cultural demands are associated with informal learning in the workplace?
• Influencing the company culture to embrace and promote informal learning opportunities
• Encouraging knowledge sharing, peer learning interaction and collaboration in the workplace
• How can you ‘socialise’ learning through online media?

Peter Butler, Head of Learning, BT Group
Jack Wills, Chairman, British Institute of Learning & Development

KEYNOTE ADDRESS

16:00 – 16:45 - The engaged learner

• How can L&D impact on employee engagement?
• Understanding the motivations of employees and learners in today’s work environment
• How do you create the stimulus to learn and improve performance?
• Driving motivation and capabilities by delivering the right learning, at the right time, for the right person, using the right mode of learning
• Focusing on the outcomes required to ensure effective (and cost effective) learning delivery
• Gaining buy-in from line managers to support this process
• Improving performance support on the job
• Encouraging discretionary effort through learning opportunities

Nigel Paine, Managing Director, NigelPaine.com

Thursday 1 October 2009

09:30 – 10:00 - Delegate registration

FUTURE OF LEARNING FORUM

10:00 – 11:00 - The changing face of L&D in the current economic climate

• Ensuring you are an essential element in your organisation’s business strategy
• How should L&D align itself with changing business priorities?
• Why is talent management becoming a key L&D issue?
• What role does L&D play in HR issues?
• Are the boundaries between L&D and HR becoming more blurred?
• How can L&D take a more integrated approach with HR to increase effectiveness?
• Ensuring your team has the skills to deliver effective L&D in today’s business environment
• How can you maintain your motivation in tough circumstances?
• Focusing on your goals to ensure you achieve results

Martyn Sloman, Visiting Professor, Kingston Business School
Penny Tamkin, Programme Director – Management & Leadership, The Work Foundation
Malcolm Pickup, Head of People Development, TNT UK
Laura Overton, Managing Director, Towards Maturity

MORNING SEMINARS – Choose between M3 and M4

11:05 – 12:05 - M3 The L&D challenge – delivering more effective learning for less

• Examining what you can deliver with fewer resources
• Tips to cut costs without reducing quality
• Encouraging on-the-job and workplace learning
• What skills do you need in order to provide more internal learning tools?
• What tools are available to update and customise your own learning programmes?
• Is there a greater role for e-learning in the current climate?
• How can you work with HR and line managers to deliver real performance improvements?

Jo Hutchins, Global Learning & Academy Manager, Diageo
Bob Bannister, Managing Director, iManage Performance

11:30 – 12:30 - M4 Utilising coaching as a vital business tool

• What is the continued relevance for coaching in the current economic climate?
• How do traditional approaches to coaching need to adapt to make it more relevant in the current market?
• Incorporating coaching and mentoring to encourage a change in behaviour and reinforce the training
• What is the role of coaching in up-skilling employees to respond to increased competition?
• Utilising inhouse talent – how can you identify and empower potential coaches?
• How can online coaching and mentoring contribute to effectiveness and efficiency?
• Effectively integrating coaching into the blend

Jon Summerson, Career Planning & Development Manager, British Red Cross
Tim Hawkes, Managing Director, Unlimited Potential

AFTERNOON SEMINARS – Choose between A3 and A4

13:45 – 14:45 - A3 Developing skills during organisational change

Two case studies illustrate the aspects of developing inhouse skills with different organisational drivers

Chaired by: Adrian Snook, Deputy CEO, The Training Foundation

13:45-14:15 - Integrating learning strategy and talent management to enhance skills

• Developing a long-term flexible learning strategy around business drivers
• Embedding ongoing skills development into the organisational culture
• Adding value to business performance by developing inhouse talent
• Identifying and escalating skills within your workforce
• What tools are available for managers to identify talent?
• How do you evaluate the outcomes from this activity?

Jan Spalding, Head of Workforce & Development, NHS Coventry (Chair of Coventry & Warwickshire Leadership Management Group)

14:15-14:45 - Re-skilling employees for new roles

• Understanding and enhancing existing inhouse talent
• What is the business case for re-skilling over replacing?
• Identifying new skills within your workforce
• Ascertaining what skills can be introduced, developed or taught
• How can L&D update old skills to respond to new approaches in today’s business world?
• How can you access available funding to help re-skill?

Geraldine Harrison, Head of Learning & Development, Customer Business & Services, Rolls-Royce

14:00 – 15:00 - A4 Leadership development in a changing business environment

• Creating outstanding leaders in times of organisational change – is a new type of leadership needed?
• How does your leadership programme need to be refined in order to cope with today’s economy?
• Equipping managers and leaders with the skills to lead through difficult times
• What new approaches are needed to develop leaders’ capabilities?
• The role of leaders in driving change and engagement
• Building a coaching culture – the leader’s role in creating an environment where innovation flourishes

Sarah Henbrey, Director – People & Organisational Development, Sony Electronics Europe
Simon Foster, Client Solutions Director, Centre for High Performance Development

CLOSING ADDRESS

15:05 – 15:45 - Driving performance improvements through learning

• What makes for memorable learning?
• How can L&D ensure learning is retained and transferred?
• What reinforcements are needed to achieve a change in behaviour in the workplace?
• Gaining buy-in from relevant stakeholders to ensure transferral and implementation of learning
• Making learning relevant to encourage its application
• The challenge of measuring soft learning
• How can you measure increases in productivity and performance delivered by learning?

Penny Tamkin, Programme Director – Management & Leadership, The Work Foundation

15:45 – 15:55 - Chair’s summation & close of conference

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