Debbie Frearson, Account Director, Thrive
Debbie is an experienced learning and customer success leader with over 25 years’ experience across retail, leadership and digital learning. Having held senior roles in global retail brands, including Ted Baker and Zara, she brings deep operational insight alongside a strong understanding of learning and development. Now an Account Director at Thrive, Debbie works closely with customers to drive engagement, adoption and long-term impact, combining strategic thinking with a practical, people-first approach rooted in real-world retail experience.
Tim Brown, Senior People Development Manager, Reiss
With over 15 years’ experience in learning and development across retail and corporate environments, Tim is an energetic and passionate L&D professional and coach who loves helping people suffer less and be their best. Working closely with leadership teams, they design and deliver end-to-end L&D strategies — from leadership and talent programmes to apprenticeships, engagement initiatives and LMS delivery — combining strategic thinking with a hands-on, people-first approach.
Debbie and Tim are presenting at the World of Learning Summit 2026
Tuesday 3 February, 10:45 – 11:15, Theatre 2
Deskless doesn’t mean voiceless: How Reiss are preparing for Gen-Alpha