The World of Learning Exhibition will once again host an educational seminar programme for visitors. All the sessions are free to attend, simply arrive at the seminar theatre ten minutes before the session is due to start to secure your seat.
Tuesday 17 October 2017
10:45 – 11:15
How to nurture high performance through employee experience
It is likely that your organisation will spend a considerable amount of time and money focusing on customer or client experience. It is equally likely that your organisation spends significantly less time thinking about employee experience, which can lead to a gap in employee engagement. Engaged employees consistently perform better but recent studies show that 87% of employees worldwide are not engaged (Gallup). Performance targets and formal appraisal systems are simply not enough; to create a truly happy, productive and engaged workforce, employee experience needs to be moved into the spotlight. By referencing recent training programmes we have run as a case study, this seminar will look at how organisations can nurture high performance through positive employee experience.
Victoria Lewis, Chief Executive, Byrne Dean Training
11:15 – 11:45
This seminar will look at the pitfalls of “traditional” induction approaches and look at different ways of engaging new starters as part of their on-boarding experience.
Chris Scott, Director, Acceler8 Training
11:30 – 12:00
Mobile learning for a great customer experience: Air France KLM
Individuals and companies use more and more mobile technologies to access online information. Air France KLM chose Learning Tribes to support the digitalisation of the customer journey, through a specific learning solution.
Nils Romier, Chief Commercial Officer, Learning Tribes
12:00 – 12:30
Saving the world from boring e-Learning – learner engagement
Whilst still Saving the World from boring e-Learning, we will explore learner engagement and how many organisations have successfully achieved excellent engagement by introducing an exciting and fresh approach to learning, including:
- Discussing real life case studies
- Outstanding examples of learner engagement
- Sharing best practice
- DIY learner engagement plans to take away!
Danielle Kennedy, Customer Delight Manager, Learning Heroes
12:15 – 12:45
The mindset and behaviours of leadership
This seminar introduces the audience to the power of a leadership mindset and the compelling behaviours that mindset can lead to. With leadership behaviours, you can lead long-term and sustainable change in how your business performs. This inspirational and interactive session will challenge the way you think about leadership and provide you with a fresh approach to solving the real business challenges you face today, long after the seminar is over.
Ruth Morris, Performance Coach & Management Consultant, Innate Leaders
12:45 – 13.15
Learning transfer from classroom to workplace
For all the great work we do in the classroom, research shows that only a small amount of the information delivered gets used effectively back in the workplace. This seminar shows you how to put a ‘wrapper’ around your classroom event so the event itself is more effective, and the learning is transferred back to the workplace and ‘operationalised’. This is how to make sure your training stays alive after the classroom, and generates the benefits you, and your sponsor, are looking for.
Paul Matthews, Managing Director, People Alchemy
13:00 – 13:30
Its time to stop ‘doing kirkpatrick’ and start to ‘do evaluation’
Evaluation is one of the key opportunities and challenges in L&D. The issue is that the most cited and attempted ‘solution’ originally proposed by Kirkpatrick in his PhD in 1954 just simply is no longer up to the job. It’s time to move on, embrace new ideas, new technologies and approach the whole subject with a fresh perspective. With the challenges in the economy beginning to take effect, pressure will mount again on L&D to prove its value and effectiveness. The ‘tried and trusted has done little over the yeas to protect budgets and simply reducing the ‘cost’ through technology solutions without improving the outcomes will quickly lose its appeal.
Russell Thackeray, Director and OD Consultant, QED
13:30 – 14:00
Virtual reality: reaching new heights
How BLS deployed virtual reality hand terminals to ensure engineers working on remote wind farms were trained to internal and regulatory standards. Siemens wanted to ensure that their engineers could quickly develop a strong knowledge of how they could use the WTC-3 hand terminal to carry out over 20 functions quickly and safely. These included relatively simple functions such as stopping the turbine to more complex functions such as testing valves on the three blades. As a result of the e-Learning programme, Siemens was able to transition to the latest generation of hand held terminal without having to go through a lengthy class based training programme. Importantly Engineers can also use the training whilst on location, potentially in an area as remote as the North Sea, to complete a virtual reality check on a function they are about to attempt.
Chris Andrews, Director of Learning Solutions, Babcock Learning Solutions
13:45 – 14:15
“Involve me and I’ll learn” – how to inspire future leaders
Based on research conducted by Imago Venues and Loughborough University the seminar will explore how developing new learning and teaching methods, including using flexible spaces to foster learning, prepares a new generation of students for the world of work. It is important for their future employers to recognise these different learning styles when delivering training to realise the full potential of their millennial talent. To inspire the leaders of tomorrow, trainers need to deliver on delegates’ objectives and the organisation’s own objectives in equal measure.
Michelle Aitken-Fischer, Programme Director, Imago
14:15 – 14:45
Boost employee engagement through video-games
Current e-Learning is boring, ineffective and lacks motivation. Online training is just not engaging enough, the average completion ratio of course being 25%. The ration of employees who voluntarily enter training platforms is even worse. All of this has an impact on cost of any company. The question is how to increase ‘engagement’ of your online training activities?
Caroline Rees, Gamification Specialist, Gamelearn
14:45 – 15:15
Dare we think the unthinkable. Dare we think about the future of work. Everything is moving so quickly that you can’t even pause to think. Everything is being disrupted at unimaginable speeds.
Everything is new and shiny and a little bit scary. Data is king. Data is big. Data is …
Everything is the same as its always been and we need to chill out a bit…or maybe it isn’t … or maybe it is … or maybe … just maybe …!
An interactive session that will focus on core skills needed to navigate a vuca world.
Dominic Fitch, Head of Creative Change, Impact International
15:00 – 15:30
Reforming apprenticeships: a digital approach
This seminar will explore the place of digital learning content in the delivery of apprenticeship standards. We will discuss how the right blend of digital technologies with face to face support maximises the learning opportunities for the apprentice, the wider workforce and the employer. With the requirement for 20% off the job training for apprentices, it is crucial that training providers continue to provide high quality, consistent training nationwide to safeguard long term return on investment for the learner and the employer.
Hayley Khan, Strategic Business Manager, Virtual College
15:30 – 16:00
How do we know if coaching is working in our organisation?
Coaching is everywhere, managers say they do it, companies are training it, internal pools of coaching are being set up. So why is that no organisations are reporting that they have a functioning coaching culture. This workshop will look at the key reasons for coaching not working in organisations and the strategies and tools required to begin to change this.
We will also be looking at big C and Small c coaching and why understanding this is so important. Also including agenda based conversations, fear, respect and use of appropriate language and leadership styles.
Tim Hawkes, Director of Operations, Unlimited Potential
15:45 – 16:15
Leveraging your LMS to drive true value for the extended enterprise
- The main reasons why most companies implement an LMS
- Using your LMS to educate partners, resellers, customers, suppliers and more
- Industry trends and benefits of educating partners, resellers, customers, suppliers
6 key considerations to select the right LMS
Brendan Noud, CEO, LearnUpon
Wednesday 18 October 2017
10:45 – 11:15
What telling the right stories can achieve
We all tell stories all the time. Whether at home, out and about or at work, we humans have always done this. In the work context, are we telling the right stories and are we telling them well?
Learn key storytelling techniques from Josh Gaillemin of TheWholeStory that will help you find, explore and share your team, department or organisation’s story and messages in a way that won’t just be heard, but be remembered.
Josh Gaillemin, Partner, The Whole Story
11:15 – 11:45
Experiential learning: when and how to engage your audience
With experiential currently one of the learning industry’s buzzwords, this workshop focuses on the powerful role it can play. It will ask whether you are already delivering experiential learning without realising, and how you can evolve more traditional learning methods, make them experiential, and enhance learner engagement. The seminar uses the Toyota C-HR European launch case study to demonstrate that including experiential as part of a fully blended learning programme can deliver record breaking results.
Gary Rowntree, Client Engagement Manager, Ignition
11:30 – 12:00
The future of learning – combining the digital and human for greater value
Our world is changing at an unprecedented pace; budgets are under pressure, competition is greater from new and emerging markets and our engagement with technology as an individual is far greater than most have at work.
To be successful we need to drive individual responsibility by responding to the challenge and ensuring that Line Managers and organisations are doing more of the right things to support growth.
Responding to the challenge:
- Ownership lying with the individual, supported by their organisation
- Provision of learning to personal mobile devices
- Algorithm driven content connection
- Role based curriculum linked journeys
- “Right Quality” video content, digital books and resources
- Connect my learning journey to my business for their benefit and mine
- Combining Digital and Human for greater value
Kevin Johnson, CEO, OnTrack International
Garrick Smith, Head of Branch Sales & Liabilities, HSBC
12:00 – 12:30
Thrive – how to flourish in a challenging and changing world
The world we live in right now is certainly presenting us all with some interesting challenges. Turbulence is rife with many people feeling a great deal of pressure to deliver with not enough hours in the day to get everything done. Uncertainty about the future is creating insecurity and fear and unnecessary complexity and information overload can make everything feel overwhelming.
Liggy Webb, Author, Presenter & Founder, The Learning Architect
12:15 – 12:45
Increasing engagement with personalisation for B&Q
Encouraging people to engage with learning is essential, particularly if you are encouraging them to learn from home.
B&Q sought to create a more effective way of delivering their induction content to their new starters and wanted to seize the opportunity to provide access to learning at the pre-boarding stage.
Using Digits’ award winning learning platform gloTM , B&Q have transformed their onboarding into a more personalised, blended experience, with very positive results including 87% of people completing learning from home, mostly on mobile devices.
Toby Gilchrist & Rob McKenzie, Creative Account Manager & Product Manager,
12:40 – 13:10
Rolling out an international e-Learning programme – Honda Motor Europe
Rolling out an international e-Learning programme across multiple countries can be a massive task. With 10,000 learners across 20 countries, Honda Motor Europe required a strategic and innovative approach to meet its learning and development objectives. During this session, we will explore the fundamental components of striking the perfect balance between concept and budget in the delivery of international e-Learning.
Steve Finch, Head of Sales, CDSM
13:00 – 13:30
Developing virtual teams
Virtual teams are now commonplace in organisations where it is essential to work across geographical territories and regular face to face contact can be both impractical and expensive. Disturbingly, emerging research into virtual team performance suggests that the very nature of virtual working may have a counter-productive effect on the performance and goal attainment of these teams.
We would like to share our experiences of working with global clients who increasingly need to address team performance issues within their virtual environments. We will offer our insights, top tips and techniques for facilitating virtual team development sessions to maximise interaction, engagement and outcomes.
Ruth Patel, Senior Consultant, OPP
13:45 – 14:15
Creating personal learning experiences
Some of us learn because we’re told to, others because we need to, and still more because we want to.
In and ideal world L&D technologies would adapt to these differing motivations, learning styles, and goals to create personal learning experiences and better learning outcomes. Unfortunately, they rarely do. Explore the meaning of the personal learning experiences, lifting it above the concept of better instructional design into a broader framework of:
- Targeted learning plans
- Personal learning paths
- Space learning
- Curated knowledge
- Micro learning
Richard Hyde, Learning Consultant, Learning Pool
14:15 – 14:45
No Excuses – creating results one thought at a time
A highly interactive session challenging the excuses that stop us achieving. How coaching can help people achieve far more when their thinking is challenged and how to do this through the IGNITE coaching process. Benefits of the approach and how the L&D community can use these principles to help people to be the best they can be. Sharing practical skills. Top tips and ways of thinking that will get results. Case studies of where learning these principles has helped organisations achieve far more far quicker
Andrew Rickman-Bolt, Fire Starter, Naked Gurus
14:30 – 15:00
The third horizon
So often, we focus on the challenges that we need to address today, the first horizon. At events, and online, and among our peers we often talk in terms of trends when looking at the future of the industry, the edge of our horizon.
The third horizon represents the changes that we know need to happen but that we aren’t addressing yet.
Today we’re wrestling with becoming content curators and the tangible value of learning. In the future we’re going to become performance architects, engineering access to gains for our business. But if learning machines are predicting the needs of the learner and surfacing that in context, in the moment, what do we need to today to prepare for that future?
Philip Montague, Chief Commercial Officer, KnowledgePoint
15:00 – 15:30
What is the value of experiential learning combined with an academic programme?
A recent EEF study revealed that accredited learning programmes increase engagement, boost productivity and provide career focused development. What if there was a way to deliver such programmes without the need for learners to complete academic assignments?
Well there is! Experiential learning can help to bring the theory to life, engaging your learners and delivering measurable results by enabling them to bridge the gap between theory and practice. This session will explore the benefits of experiential learning and the value of using it alongside a range of academic programmes.
Lucy McGibbon & Doug Chapman, Learning & Development Director &
L&D Consultant, Teamscapes Learning
15:15 – 15:45
Confidence and capability: getting the most from your rising stars
- Translate the concept of confidence into something observable and measurable
- Identify the key behaviours of confidence for your people
- Embed this into their establishment behaviours
Mark Doyle, Co-Founder and Director, The Method
The organisers reserve the right to alter the seminar programme or speakers in exceptional circumstances.