Head of Future Capabilities Operations, BAT

Jackie has over 20 years of experience in driving performance-focused learning transformation. Her career in L&D leadership has spanned renowned organisations such as Unilever, GroupM, Barclays, and PMI.

She is passionate about building L&D propositions that are evidence-based, impactful, agile, and responsive, and specialises in turning information and data insights into strategies and initiatives that deliver tangible results for the business and its people.

Jackie is presenting at the World of Learning Conference 2025 
From dashboards to development: Turning insights into action
Wednesday 8 October, 12:05 – 12:45, Conference Room B