Management development has emerged as a critical area for addressing skills gaps. Research indicates that leaders are often promoted based on their technical skills or individual contributions rather than their ability to manage people effectively. However, many organisations need to provide adequate training to equip these new managers with the necessary leadership competencies, creating a confidence gap that can hinder both individual and team performance.

Gartner’s research highlights that only 29% of employees feel confident in their ability to meet future leadership challenges, and many leaders lack readiness due to the complexity of evolving roles and skill demands. This lack of readiness often leads to a dip in confidence as new managers struggle to navigate complex interpersonal dynamics, make decisions under pressure, and motivate diverse teams. Traditional training methods, such as workshops and e-learning modules, often fail to bridge this gap because they lack key elements essential for skill transfer and application in real-world scenarios.

The impact of poor leadership extends beyond individual managers. Research shows that toxic or ineffective leadership can lead to higher employee turnover, decreased productivity, and increased workplace stress. For example, studies have linked poor leadership to workplace deviance, emotional exhaustion, and reduced organisational commitment, which collectively undermine business performance.

Management training often relies on workshops, e-learning, and on-the-job coaching, but these methods are rarely scalable, personalised, or engaging enough to ensure skill transfer. Studies show learners forget up to 75% of content within six days if not applied, underscoring the importance of repetition and practical application.

Traditional approaches rarely offer realistic, repeated practice, leaving managers underprepared for the nuanced, high-pressure scenarios they face. Static formats like lectures and text-based modules fail to mimic real-world leadership complexities.

AI and Immersive Technology: A Game-Changer

AI and immersive technology are uniquely positioned to address these challenges by delivering tailored, engaging, and experiential learning experiences. Here’s how:

  1. Personalised Learning Journeys with AI
    AI-driven platforms can analyse individual learner data to create personalised training pathways. For management development, this means tailoring content to address specific skill gaps, such as conflict resolution, strategic thinking, or team motivation. AI can also adapt in real-time, providing targeted feedback and recommendations based on a learner’s performance during simulations or assessments.
    For example, a manager struggling with delegation might receive an AI-powered Virtual Human scenario where they practice assigning tasks under time constraints. The AI Virtual Human evaluates their decisions and provides actionable insights, ensuring focused and iterative skill development.
  2. Realistic Practice with Immersive Simulations
    Immersive technologies like virtual reality (VR) and augmented reality (AR) enable learners to step into realistic scenarios that mirror their daily challenges. For instance, VR can simulate a difficult performance review or a high-stakes negotiation, allowing managers to practice and refine their skills in a safe, non-judgmental environment. These experiences engage multiple senses, which enhances retention and prepares learners for real-world application.
    Unlike traditional role-playing exercises, immersive simulations can scale across organisations, ensuring consistent quality and accessibility for global teams.
  3. Immediate Feedback and Continuous Improvement
    Combining AI with immersive experiences provides instant feedback, a critical component for learning. Learners can understand what they did well, identify areas for improvement, and repeat scenarios until they achieve mastery. This iterative approach fosters confidence and competence, ensuring skills are transferred effectively.

Closing the Gap, Creating Future-Ready Leaders

Organisations leveraging AI and immersive technology in their management development programs report measurable improvements in leadership effectiveness and employee engagement. The ability to simulate real-world scenarios, provide personalized learning, and offer actionable feedback makes these technologies invaluable in addressing skills gaps.

Moreover, this approach aligns with the needs of modern learners who demand engaging, tech-enabled experiences that deliver tangible outcomes. By integrating AI and immersive technology into L&D strategies, businesses can future-proof their leadership pipeline and empower managers to thrive in today’s complex environment.

As the skills gap continues to challenge organisations worldwide, the time to embrace innovative solutions is now. AI and immersive technologies are not just tools; they are catalysts for meaningful, scalable change in how we develop leaders. By adopting these advancements, organisations can ensure their managers are equipped not just to meet today’s demands, but to lead with confidence into the future.


Virti helps organisations transform their learning and development programs using cutting-edge technology. Our AI and immersive platforms enable scalable, engaging, and impactful training solutions that bridge skills gaps and drive measurable outcomes. Learn more at www.virti.com or see us on Stand A120 at the World of Learning Summit 2025 in London.