The ROI conversation – How to finally impress the CFO

There is a specific kind of dread reserved for the budget meeting where the CFO asks, “So, what’s the return on this leadership training?”

For decades, L&D professionals have had to rely on qualitative answers. We talk about “engagement scores,” “cultural alignment,” and “feeling valued.” These are vital, but they don’t look like hard currency on a spreadsheet.

You’re under immense pressure to evidence value. You’re asked to justify every penny spent on development, yet measuring the financial impact of “better listening skills” feels like trying to weigh a cloud.

We wanted to end that struggle for you.

We partnered with the UK Government and the London School of Economics (LSE) to run a massive randomised controlled trial. We didn’t just want to see if managers liked the training; we wanted to see if it made money.

The results give you the ammunition you’ve been waiting for. The study proved that when managers adopt an Operational Coaching® style, they don’t just become nicer bosses; they gain capacity. They stop doing their team’s work.

Imagine walking into your next budget meeting with that data. We want to help you transition L&D from a “cost centre” that needs defending, to a “profit driver” that demands investment.

Get the data:

I am at the World of Learning show at Olympia, London, all this week. Come to our session: “How to Generate a 74 x ROI by Rapidly Transforming Your Accidental Managers into High-Performing Leaders.” Let us help you answer the ROI question once and for all.

Come and visit us on Stand E120 (you can’t miss the purple!)