Head of Learning Technology and Innovation, Ericsson
Pauline leads global learning innovation with a focus on embedding and scaling AI in learning. With over 15 years of experience in Learning & Development and learning technology, her background combines learning design with strong technical expertise in emerging technologies. At Ericsson, she drives hands-on experimentation through the Learning NEXT community, helping the learning community test, learn, and scale AI-enabled learning while balancing innovation, quality, governance, and real-world constraints.
Pauline is presenting at the World of Learning Conference 2026
L&D interventions to foster human connections and effective learning experience in an AI world
Wednesday 7 October, 11:30 – 12:10, Conference Room A