Leadership Capability Manager, Centre Parcs

Sarah-Jane is Leadership Capability Manager at Center Parcs UK & Ireland, with over 20 years in retail leadership, including over 12 years at Marks & Spencer. She goes beyond surface-level symptoms to fix root causes, removing friction from systems so leaders are genuinely supported, not just upskilled. Her work sits at the intersection of people development, performance and creativity, and she believes lasting capability is built through honest conversation, vulnerability and connection.

Sarah is presenting at the World of Learning Conference 2026
Building adaptive leadership skills for an era of complexity 
Wednesday 7 October, 11:10– 11:50, Conference Room B